To confirm your reservation, an initial payment of 10% of the total amount is required at the time of booking. This deposit guarantees your reservation and will be deducted from the total amount due.
Important Details:
- Reservation Deposit: 10% of the total cost must be paid at the time of booking.
- Remaining Payment: The remaining 90% must be paid before the arrival date, according to the specific conditions of the reservation.
- Note: This 10% deposit is non-refundable in case of late cancellation.
- Full Payment: The total amount for the stay must be paid 30 days before the arrival date.
- Payment Confirmation: Ensure that the payment is completed within the specified period to avoid cancellations.
- Cancellation Policy: If you cancel your reservation 31 days before the arrival date, you will receive a 100% refund. This policy is designed to provide flexibility and peace of mind to our guests.
No-Show Policy
In case a guest does not show up on the reserved date, no refund will be issued. This means that the guest will forfeit the right to any refund of the amount paid in advance.
Damage Policy
In the event of any damage occurring during the stay, the following conditions will apply:
- Guest Responsibility: The guest is responsible for any damage caused to the accommodation or its properties during their stay.
- Damage Assessment: Upon departure, an inspection of the accommodation will be conducted to assess any damage.
- Repair Costs: The guest will be required to cover the full cost of repairing or replacing the damaged items.
- Security Deposit: In some cases, a security deposit may be required at the time of reservation. This deposit may be used to cover any damages and will be refunded to the guest after the inspection if no damages are found.
- Immediate Notification: Guests are requested to immediately notify the property owner or manager of any damage or issues.
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